Freight & Delivery Guide for Pallet Orders
Everything you need to know about shipping, delivery, and planning your pallet orders with confidence.
No minimums on mixed pallets • Reliable freight partners • Nationwide delivery
Shipping Shouldn’t Be the Hardest Part of Ordering
Freight is often the most confusing part of buying in bulk—but it doesn’t have to be. Understanding how pallet shipping works can help you avoid delays, reduce costs, and make smarter ordering decisions from the start.
Whether you’re new to wholesale or just looking to optimize your process, this guide breaks down everything you need to know.
How Pallet Orders Are Shipped
Most bulk orders are shipped using LTL (Less-Than-Truckload) freight, which means your pallet shares space on a truck with other shipments. This keeps costs lower while still providing reliable delivery.
What to expect:
- Orders are palletized and securely wrapped
- Carriers schedule delivery windows
- Delivery is typically made to a commercial address
- Tracking is provided once shipped
Pack
Palletized Shipment
Orders are stacked, wrapped, and prepared for freight transit.
Schedule
Carrier Scheduling
The freight carrier contacts you to confirm delivery timing.
Deliver
Commercial Delivery
Most bulk orders are delivered to business locations equipped to receive freight.
What You’ll Need for Delivery
To ensure a smooth delivery, it’s important to know what your location can accommodate.
Loading Dock Access
A loading dock makes delivery faster and easier by allowing the pallet to move directly from the truck into your facility.
Liftgate Service
If your location does not have a loading dock, liftgate service may be needed so the driver can lower the pallet to ground level.
Pallet Jack or Assistance
Once your order is on the ground, you may need equipment or staff available to move it to its final location.
Commercial vs. Residential Delivery
Commercial deliveries are usually more straightforward. Residential deliveries often require special scheduling and may involve added charges.
What Affects Shipping Costs
Freight pricing depends on more than distance. Factors like total weight, pallet dimensions, and how your order is packaged all influence the final rate. Carriers also consider the type of delivery location—commercial addresses with loading docks are typically more cost-efficient than residential deliveries or locations that require a liftgate.
Additional variables can include delivery access (tight streets or limited truck access), special handling needs, and whether an appointment is required. Even small differences in how a shipment is prepared or received can impact pricing.
Understanding these variables helps you plan smarter—consolidating orders, using standard pallet sizes, and ensuring proper delivery access can all help reduce costs and avoid unexpected charges at delivery.
Common factors that affect freight pricing
Main factors:
- Total pallet weight
- Shipping distance
- Delivery type (commercial vs residential)
- Liftgate requirements
- Fuel surcharges
Tips to Reduce Shipping Costs
A few small decisions can make a big difference in your total shipping cost.
Build Fuller Pallets
Fewer, heavier pallets often improve shipping value.
Use a Commercial Address
Typically easier and less expensive for carriers.
Avoid Unneeded Liftgate Service
Reduces accessorial charges when possible.
Plan Ahead
Ordering earlier gives more flexibility and fewer rush costs.
How Long Delivery Takes
Delivery timelines vary based on your location, order size, and freight scheduling. Most pallet orders are delivered within 3–7 business days after processing. You’ll receive confirmation and tracking details once your order has been scheduled, so you know exactly when to expect delivery.
Step 1
Order Processing
1-2 business days.
Step 2
Pallet Preparation
Packed and ready for pickup.
Step 3
Carrier Transit
Usually 2–5 business days.
Step 4
Delivery Scheduling
Carrier confirms final timing.
Freight Delivery FAQ
Do I need to be present for delivery?
Yes, someone should be available to receive and sign for the shipment.
What if I don’t have a loading dock?
No problem—liftgate service can be arranged. Please contact our sales department to coordinate.
Can I track my shipment?
Yes, tracking details are provided once your order ships.
What happens if there’s damage?
Note any damage on delivery and contact us immediately so we can resolve it.