At the C. J. Dannemiller Co., we are committed to providing safe, quality products today and in the future. We continually strive to improve every aspect of our business, including our customer care. Business is personal, that’s why a real, live human answers the phone, and we respond quickly to emails. Every customer matters, regardless of order size. Because without you, we don’t have a business!
A great deal of our company core values stem from being a family business. With each generation, our experience and knowledge deepen, but a family business comes with a unique set of challenges, as well.
I was once advised to “Go to Business school. It will be fun and educational. You will pave the way for future success.” But a formal education didn’t prepare me for the sticky situations encountered managing a family business – like hiring and firing your own family members. It is a tough thing to navigate.
I did learn a lot at business school, but most of the principles I use running the family business were instilled in me by my father and uncles. To me, running a successful company is about continuing these family business traditions:
- Carry little or no debt
- Pay your bills when you receive them
- Go without personally until the business has some cash flow
- It is easier to retain a customer than to find a new one
- Treat your customers with respect
- Pay your employees well
Whether you’re like me, with a career that merges family and business, or you’re simply looking to learn from someone else’s mistakes and wins – I invite you to follow my blog for more about the C. J. Dannemiller Co. wholesale nut company story.